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Help & Support

To register on Pitchkart, go to the registration page and provide details such as Name, Email/Phone number, Password, at the specified fields.

In the login page enter the given mail id or phone number and password.

No, It is required to register/login only to place an order.

Click the “Forgot Password” ikon from the login page, and enter the given mail id or phone number, then click “Get OTP”, and provide OTP and set a new password.

Grab the deals from the saver zone page.

Contact through live chat to our customer executive from Help and Support page, or email to [email protected]

You can check the order status from “My orders” page and also connect with customer care.

Once you have placed the order, you cannot change the delivery address. However, you can cancel the order and place a new one with the preferred address.

You are requested to speak to the customer care in this regard, Packaging and delivery from our end is always on time.

1 Day - 3 Day

Once you place the order, you will receive a confirmation email with the details of the products.

Yes. To cancel the order,connect with customer care

Yes, you can get a refund within 3 days.

Yes, “My orders” page has an option to return a product.

Yes, we do have an Android and IOS app that can simplify your shopping experience.

If you do not find the products satisfactory as described, you can get the products exchanged as per exchange or return policy.

Cash On Delivery, Debit card and Credit card.

In case, the payment is a failure and still the account gets debited, the payment will be credited back to your account within 7 business days.

We regret the inconvenience. In such a case, you should immediately drop in a mail or call the customer care representative, whichever is convenient.

Yes

You can track orders from “My order” page at our www.pitchkart.qa website.

Our Mailbox

You may send your queries to: [email protected]

Social Media

See below where you can find us